Introduction
Moods4U B.V., trading as SniffShark, located at Laan van de Maagd 95, 7324 BT Apeldoorn, The Netherlands, respects your privacy and handles your personal data with care and in accordance with applicable laws, including the General Data Protection Regulation (GDPR). This statement explains which data we collect, why we collect it, how we use it, and what rights you have.

Personal data we process
We process personal data that you provide to us directly, for example when:

Placing an order
Requesting a quotation
Creating an account
Filling in a contact form or engaging in a live chat
Subscribing to our newsletter

Examples of such data include your name, address, email address, phone number, company details, payment information, and any files you upload.

We also automatically collect certain data when you visit our website, such as IP address, browser type, and pages visited. This is done, among other methods, via cookies (see our cookie policy).

Purposes of processing

We use your data for:
Processing and delivering orders
Preparing quotations
Customer service and communication
Managing your account
Marketing purposes, such as sending newsletters (if you have subscribed)
Analysing and improving our website and services
Complying with legal obligations
Sharing data with third parties
We only share your data with third parties if necessary for our services or if required by law. Examples include carriers, payment service providers, IT service providers, and marketing partners. We sign data processing agreements with parties that process data on our behalf to protect your privacy.

Security
We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.

Retention period
We retain your personal data no longer than necessary for the purposes for which it was collected, unless we are legally obliged to retain it for a longer period (for example, for tax purposes).

Your rights
You have the right to access, rectify, delete, restrict processing, transfer data, and object to processing. You can send your request to sales@sniffshark.com. We will respond within the legal time frame.

Changes
We may update this privacy policy. The most recent version will always be available on our website.

Contact
Moods4U B.V. – SniffShark
Laan van de Maagd 95, 7324 BT Apeldoorn, The Netherlands
E-mail: sales@snifshark.com